Privacy Notice for MindaNowRise

This Privacy Notice explains how MindaNowRise collects, uses, shares and protects personal data in connection with our personal development and mindset growth programs. We focus on practical case studies, scenario-based exercises and applied coaching that rely on participant-provided information to tailor learning. This policy applies to participants, prospective customers, visitors to MindaNowRise.club and any individuals who interact with our services. It describes what data we collect, why we collect it, and the choices available to you regarding our use of your data. Our operations are based in Malaysia and we maintain administrative offices at Pekan Sik, 08200 Sik, Kedah, Malaysia.

23-04-2026 MindaNowRise — Business ID 164447160152, Pekan Sik, 08200 Sik, Kedah, Malaysia Pekan Sik, 08200 Sik, Kedah, Malaysia [email protected]

Definitions

This section clarifies key terms used in this Privacy Notice so you can better understand the scope of data handling, the roles we play, and how data flows between participants, coaches and our technical providers.

Personal data means any information that identifies you or could reasonably be used to identify you. In the context of MindaNowRise this includes contact details, profile information, enrollment records, communications, feedback, and any content you submit in exercises and case-based assignments.
Processing means any operation performed on personal data, including collection, storage, use, disclosure, analysis, transmission, and deletion. Processing at MindaNowRise is linked to the delivery of programs, participant support, research into training outcomes, and administration.
User refers to any individual who interacts with MindaNowRise services, including program participants, visitors to MindaNowRise.club, prospective clients, coaches, and administrative staff involved in program delivery.
Service means the personal development and mindset growth programs, workshops, coaching sessions, digital lessons, learning materials, assessments, community groups and any associated technical platform operated by MindaNowRise and accessible through MindaNowRise.club.
Cookies are small text files placed on your device when you visit our website. They help recognize device settings, remember preferences, measure usage patterns for analytics, and support secure login sessions for program participants.

What data we collect

We collect data that is necessary to operate the service, improve program content using case-based analysis, manage enrollments, process payments, and deliver support. We collect data directly from you, automatically through technical means, and from trusted third-party partners involved in service delivery.

Data you provide

When you sign up for a course, request information, or take part in exercises and coaching, you provide data needed to personalize the learning experience and manage your participation. Examples and practical scenarios below illustrate typical information collected.

  • Contact details: full name, email address, phone number (for appointment coordination and administrative messages).
  • Profile and background: short biography, professional role, experience, personal development goals and case study submissions used in scenario-based lessons.
  • Enrollment and billing: payment instrument details processed by payment providers, billing address, invoicing information and transaction records.
  • Communications and feedback: messages platform with coaches, support tickets, session notes, and course feedback used to refine future case scenarios.
  • Assessment and progress data: quiz results, self-assessments, goal tracking entries and coach evaluations used to personalize learning paths.
  • Multimedia content you submit: video reflections, audio recordings or documents uploaded as part of exercises or supervised practice sessions.

Data collected automatically

When you use MindaNowRise.club or our digital tools, we automatically collect technical and usage data to operate the service, analyze trends and optimize delivery. This data supports practical case analytics, platform reliability and security.

  • Usage data: pages visited, features accessed, time spent on each module and interaction traces used to evaluate which scenarios are most effective.
  • Device and browser information: device type, operating system, browser version and screen resolution to ensure content displays correctly during remote coaching sessions.
  • IP address and approximate location: used for security, fraud prevention and routing content appropriately in regional case examples.
  • Cookies and similar technologies: identifiers used for session management, preferences and analytics.
  • Error and performance logs: records of crashes, load times and other system diagnostics to maintain platform availability.
  • Analytics data: aggregated statistics and behavioral metrics used to refine curricula and create new practical scenarios based on participant trends.

Data from third parties

We may obtain information from reputable third parties to enrich profiles, validate transactions and support delivery of coaching and content. Third-party data is limited to what is necessary and processed under contractual safeguards.

  • Authentication providers: when you sign in using an external account, basic profile information provided by that provider may be stored.
  • Payment processors: payment confirmation and limited payment instrument details necessary to reconcile enrollments and invoices.
  • Analytics and infrastructure partners: aggregated and pseudonymized usage statistics and hosting logs to maintain performance and reliability.

Purposes of processing

We process data for clear, specific purposes tied to delivering practical and scenario-driven learning experiences. Each purpose is described below along with the types of data involved and examples from our program workflows.

  • Delivering courses and coaching: manage enrollments, schedule sessions, share course materials, assess progress and provide tailored feedback based on submitted case work.
  • Billing and payments: process transactions, send invoices and handle refunds in cooperation with payment processors for program fees.
  • Customer support: respond to inquiries, resolve issues and maintain records of support interactions to improve future scenario-based exercises.
  • Personalization: adapt course recommendations, learning paths and case exercises to participant goals and prior results while preserving confidentiality.
  • Research and improvement: analyze aggregated program outcomes and case studies to refine curriculum design and coach training.
  • Communications and marketing: where permitted, send updates about programs, new case modules, events and relevant opportunities. Marketing communications are sent according to your preferences.
  • Safety and compliance: detect and prevent fraud, enforce policies, respond to legal requests and ensure a safe learning environment for participants.
  • Legal obligations and business operations: maintain records, manage contracts and carry out administrative tasks required to run the organization.

Legal basis for processing

Depending on the nature of the data and interaction, we rely on different legal bases to process personal data. We align these bases with legal requirements applicable to our operations and to reasonable expectations of participants in a learning environment.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, secure sessions and carry out analytics that inform practical case improvements. Cookies may be set by us or by trusted third parties.

Common cookie types used include session cookies (temporary), persistent cookies (remember preferences) and third-party cookies (analytics and advertising partners). These help maintain a cohesive learning experience across visits and devices.

Cookies are categorized as essential (required for platform functionality), preferences (remembering settings), analytics (performance and usage measurement) and marketing (tailored communications where you consent).

You can manage cookie preferences through your browser settings to block or delete cookies. Certain features of MindaNowRise.club may not function fully if essential cookies are disabled. For assistance, contact our team.

Read our Cookie Policy on MindaNowRise.club

When we share data

We share personal data only with parties necessary for program delivery, legal compliance, or where you have given permission. Third-party recipients are contractually obligated to protect data and use it only for authorized purposes.

  • Service providers hosting our platform and storing participant records, bound by confidentiality and security controls.
  • Payment processors and business institutions for transaction processing and reconciliation.
  • Analytics and research partners who process aggregated and pseudonymized data to evaluate program outcomes.
  • Coaches, mentors and contracted instructors who receive participant information strictly to deliver program content and feedback.
  • Legal and regulatory authorities when required by law or to respond to lawful requests.
  • Business successors in the event of a corporate transaction, such as a merger or sale, with appropriate protections in place.

International transfers of data

Some service providers we work with operate servers or facilities outside Malaysia. When data is transferred internationally, we apply safeguards to protect your information and comply with applicable law.

Safeguards include contractual data processing terms, standard contractual clauses where applicable, data minimization, encryption in transit and at rest, and careful selection of subprocessors with demonstrated security controls.

Data retention

We retain personal data only as long as necessary for the purposes described in this policy, to meet legal obligations, to resolve disputes and to enforce agreements. Retention periods vary by data category and purpose.

Active account data is retained for the duration of your enrollment and for a reasonable administrative period after account closure to support potential follow-up inquiries and recordkeeping requirements.

Communications, support tickets and session notes are kept to maintain continuity of coaching and to evaluate program effectiveness; retention periods are periodically reviewed and archived when no longer needed for operational purposes.

Performance logs and analytics are retained in aggregated or anonymized form for trend analysis. Detailed diagnostic logs are retained temporarily to troubleshoot incidents and then deleted or archived securely.

When data is no longer required, we delete it or, where appropriate, anonymize it so it can be used for research without identifying individuals. You may request deletion of your personal data as described in the rights section.

Security measures

We maintain a program of technical, administrative and physical controls designed to protect personal data against unauthorized access, disclosure or destruction. Security procedures are regularly reviewed and updated to reflect the evolving threat environment.

  • Encryption of data in transit and at rest for sensitive information and platform credentials.
  • Access controls, role-based permissions and multi-factor authentication for administrative accounts used to manage participant data.
  • Regular staff training, security assessments, vulnerability scanning and incident response planning tailored to protect participant information and program integrity.

Your rights

You have rights regarding the personal data we hold about you. The scope of rights may vary depending on your jurisdiction, but we support common requests such as access, correction and restrictions on processing.

  • Right to access: request a copy of personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of personal data where retention is no longer necessary and no legal basis requires continued processing.
  • Right to restrict processing: request limitations on how we use your data under certain conditions.
  • Right to data portability: where applicable, request transfer of your data in a structured, commonly used format.
  • Right to object: object to certain processing activities, such as direct marketing or processing based on legitimate interests.
  • Right to withdraw consent: if processing is based on consent, you may withdraw it for future processing.
  • Right to lodge a complaint with a supervisory authority if you believe your rights have not been respected.

How to exercise your rights

To exercise your rights, contact our privacy team by email at [email protected] or by mail to MindaNowRise, Pekan Sik, 08200 Sik, Kedah, Malaysia. For urgent matters you may also call our administrative number +60124516511. Include your name, the right you wish to exercise and sufficient detail to locate the relevant records. We will verify your identity to protect your privacy before processing requests.

[email protected]

We aim to respond to verifiable requests within 30 days. Complex requests or those requiring additional verification may take longer, and we will communicate any reasonable extension and its rationale.

European GDPR compliance (where applicable)

Although MindaNowRise is based in Malaysia, we acknowledge GDPR where it applies to individuals in the European Economic Area and maintain practices that align with key GDPR principles for transparency, purpose limitation and data minimization.

  • Lawful bases: we identify the lawful basis for each processing activity affecting individuals in the EEA.
  • Data subject rights: EEA residents can exercise rights such as access, rectification, erasure and portability as described above.
  • Data protection by design and default: we consider privacy at the design stage for new features and services, especially for case-based learning tools that process participant submissions.
  • Data breach procedures: we maintain incident response plans to detect, contribute and notify relevant authorities and affected individuals as required by law.
  • Recordkeeping: we keep records of processing activities and data inventories to demonstrate compliance with applicable obligations.
  • International data transfers: where transfers from the EEA occur, we use appropriate safeguards such as contractual clauses and technical measures to protect personal data.

If you are located in a jurisdiction covered by data protection laws similar to the EU GDPR, you may have additional rights regarding your personal data. MindaNowRise respects those rights and will cooperate with local supervisory authorities in Malaysia and internationally where applicable. For any requests or queries about data processing under these laws, contact our data protection representative at the address below.

Marketing and Communications

We may send newsletters, course updates, event invitations, and product offers related to personal development and mindset growth. Communications focus on practical case studies, scenario-based learning opportunities, and program updates from MindaNowRise. You will only receive marketing messages if you opt in during registration or through a clear consent form. Every marketing message includes an unsubscribe mechanism and details on how your data is used to tailor content to your learning objectives.

To stop receiving marketing messages, click the unsubscribe link in any email from MindaNowRise or contact support. After you unsubscribe, we will remove you from promotional lists within a reasonable period and continue to send essential transactional messages related to your account and purchases.

Children and Minors

Our programs are designed for adults and those legally able to enter into contracts in their jurisdiction. MindaNowRise does not knowingly collect personal data from children under the age of 16. If a caregiver believes we have collected data belonging to a minor in error, please contact our support team and we will take steps to remove the information after verifying the request.

Third-Party Links and Services

Our site and programs may reference or link to third-party services for payments, analytics, and content distribution. These links are provided for convenience and do not constitute an endorsement. Third parties operate under their own privacy policies; we recommend reviewing their terms before submitting personal information. Examples include payment gateways used for course enrolment and external tools for assignment submission.

Changes to This Privacy Notice

MindaNowRise may update this privacy notice to reflect changes in law, our operations, or the services offered. When material changes occur, we will post a prominent notice on our site and, where appropriate, notify registered users by email. Changes will be effective from the published effective date shown on this page.

Aisha Rahman
Aisha Rahman
Hello, I’m Aisha, lead coach at MindaNowRise. I can help you pick a cohort based on a real case you want to work on or share a sample scenario exercise.